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Duane Zappitelli Elected to the Board

Duane Zappitelli, Vice President, Sales and Distribution

FaithLife Financial, Waterloo, Ontario Canada

Duane Zappitelli is the Vice President, Sales and Distribution for FaithLife Financial.  In his role, Duane is responsible for all Career Channel and Broker Channel sales and distribution in Canada.  Since beginning his career as a Financial Advisor in 1998, Duane has had a passion for helping prospects, clients and members to achieve their financial dreams.  Whether it is ensuring people can retire on their terms or protecting standards of living for families in the event of a premature death, he sees no industry more noble than the life insurance industry.  Throughout his career, Duane has held several Field and Home Office roles which include Financial Advisor, Recruiting Manager, Financial Centre Manager, Regional Vice President and Strategic Growth Leader.  In his current role, he enjoys spending time in the field to live what FaithLife’s Financial Representatives live every day and taking that knowledge back to Home Office to make FaithLife easier to do business with.  Duane lives with his wife Melissa and 3 boys in Waterloo, Ontario.  They enjoy spending their nights and weekends cheering on the boys at their respective sporting events as well as summers fishing at their cottage.

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Richard L. Gaskell elected to the Board

Richard L. Gaskell, CLU, FICF, Vice President, Agent Compliance & Special Advisor has been elected to the Board of the Fraternal Field Mangers Association (FFMA)

Rick Gaskell is the Vice President of Agent Compliance and acts as a Special Advisor to the Senior Vice President of Agency and Marketing at the Knights of Columbus. In previous roles with the Knights, as a national field director, Rick specialized in training general agents across the United States and Canada, helping them improve their recruiting, selection and training skills.  As Vice President of Training, Rick’s team conducted 14 Home Office training schools each year for field agents, general agents and field directors. His team developed and implemented training initiatives for the field force for both live engagements and virtual training. Beginning his life insurance career as a sales agent in 1982, Rick spent 20 years with several large commercial life companies, holding successively more responsible positions.  He joined the Knights of Columbus in 2002. Rick and his wife, Julie, have five children and seven grandchildren.  They currently reside in Clinton, Connecticut.

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Carmen Englert elected to the Board

Englert, CarmenCarmen Englert is a Field Leadership Business Consultant with Thrivent Financial.  Carmen started her career with Thrivent Financial in 1993 and has held a variety of leadership roles supporting both home office and field functions.  She is passionate about developing others and for the past 15 years has provided strategic business coaching with an emphasis on advisor recruiting, development, business planning, and accountability to regional field leaders.  In addition to playing a primary role in new leader onboarding, Carmen provides support around the overall field leadership structure and revenue models. She works directly with Divisional Vice Presidents to ensure that systems, processes, and strategies are well-executed and that leaders are meeting performance expectations.  Carmen graduated from Augustana University in Sioux Falls, South Dakota with a degree in Mathematics. In addition to her role with Thrivent, she is also an organist/accompanist at Transfiguration Lutheran Church in Bloomington, Minnesota.  Carmen lives in Inver Grove Heights, Minnesota with her husband Justin and their daughter Hope, where they enjoy spending time with friends and family.

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Dennis Popplewell, LUTCF elected to the Board

Dennis Popplewell_webDennis Popplewell, LUTCF , Senior Vice President – Field Distribution  at Catholic Order of Foresters has been elected to the FFMA board.

Dennis has 38 years of field experience as an agent, regional director, agency manager and vice president. He is also experienced with membership based organizations.

Most recently, he served as Regional Director of an eight-state marketing territory with a field force of over 300 agents. In his 15 years as Regional Director of a large multiple-line company, his region showed exponential growth in field force and new production – especially in the areas of life insurance and annuity sales.

Dennis and his wife, Elizabeth, live in Cedar Falls, Iowa and have four grown children and four grandchildren. They love to travel, golf, enjoy good food and wine, and spend time with their children and grandchildren.



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Christopher N. Durkin appointed as Member of the Board

Chris DurkinChristopher Durkin is the Director of Sales Training and Development for Knights of Columbus Insurance. Chris started with the Knights in May of 2012 with the Management Development Program, a comprehensive management track for recent college graduates. Upon completing the program, Chris was appointed as the Administrator to Agency Vice Presidents for the Field Management Department. In November 2015, Chris was promoted to Manager of Training and Field Compliance where he worked to enhance the field forces knowledge and skills of presenting insurance solutions. In January 2019, Chris was promoted to Director of Sales Training and Development. Chris graduated from Fairfield University, in May 2011 with a degree in Political Science and minor in Management. Chris, and his wife Katie, live in Fairfield Connecticut.

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Charles R. Driffill Jr., FICF elected to the Board

Chuck DriffillChuck Driffill serves WoodmenLife as Vice President, Sales, effective March 1, 2018. He oversees training and development for Sales Representatives and Recruiting Sales Managers, as well as Sales Operations.

Driffill began his WoodmenLife career in April 2005 as a Sales Representative. He was promoted to Recruiting Sales Manager in February 2007 and won Recruiting Sales Manager of the Year honors in 2009 and 2010. Driffill was named Texas West Fraternalist of the Year from 2007–2009. In April 2011, he was promoted to Regional Director of Texas Southeast and later served as Regional Director of Texas West. On Oct. 1, 2016, he was promoted to Director, Sales in the Home Office.

Driffill is a Financial Advisor with Woodmen Financial Services and has earned the Fraternal Insurance Counselor Fellow (FICF) designation. He has served as President of the Southeast Texas Youth Association, Northwest Texas Youth Camp Corp. and Southwest Texas Fraternal Association.

He and his wife, Jamie, have two sons: Gavin and Colin. In his free time, Driffill enjoys watching and helping coach his boys at baseball, football and basketball.

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Steward D. Lyman elected as President

The Fraternal Field Manager’s Association confirmed Steward D. Lyman as a Board President.

Stew Lyman is a divisional field manager in the Field Development Department at Modern Woodmen of America, a fraternal financial services organization based in Rock Island, Ill.

Mr. Lyman joined Modern Woodmen in 2001 as a field representative before taking over his current position in 2003.

In his position, Mr. Lyman provides consultative support to regional directors and managing partners on recruiting, training and supervision. He conducts management training schools and conferences and develops recruiting and supervision materials.

He earned a bachelor’s degree in education from The Citadel, The Military College of South Carolina in Charleston. He has earned his Chartered Leadership Fellow and Fraternal Insurance Counsellor designations and is series 7, 63 and 65 registered.

Stew, his wife, Cheryl, and their two children live in Moline, Ill.

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Call2Kinder Dates Announced

The Call2Kinder Management Teleseminar Series, featuring Garry Kinder, is available free of charge to FFMA members. Handouts for the seminars will be sent in advance of each call by e-mail and will also be available on this website. The seminar is offered FREE OF CHARGE to FFMA members.

Tuesday, October 10th – Building a High-Performing Team (Download Handout)

November 7 – Recruiting Winners Who Win
December 12 – Getting Agents Off to a Fast Start

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Free Kaplan CE Credits

Free Continuing Education is another member benefit of NAFIC!

Your Free CE!  NAFIC has partnered with Kaplan Financial Education to provide insurance Continuing Education (CE) for our members.  No  separate registration or User Name/Password required; by simply logging into this NAFIC Member’s Only section, you will create or connect to your account on Kaplan’s system.   NOTE: This can only be accessed through the NAFIC Website

  1. Go to the NAFIC website, Log in and Click on the Portal button.
  2. On Kaplan Financial EducationPortal Home, choose “Browse Offerings.”  You only have to do Steps 3-7 once per year.
  3. Select your State of licensing.
  4. Select “Total Access CE: Life & Health” and add to the Shopping Cart.
  5. Review your order and Proceed to Checkout.
  6. You may have to enter your Shipping Address as required by Kaplan, even if you are doing online courses.
  7. Place Your Order, you will receive a Confirmation Number.  You pay nothing.
  8. Return to the “Portal Home” screen and choose “Access Your Courses”
  9. Browse the course offerings and press “Launch” to begin a course.
  10. NOTE: If your state charges an individual credit registration fee, you will be charged this amount separately at the time of completion.
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FFMA Meeting at the AFA Agenda

FFMA Meeting at the AFA
Sheraton Grand at Wild Horse Pass, Chandler AZ:

September 5, 2017 – Dinner at Don Shula’s Restaurant, 7 pm gather in lobby at 6:30

September 6, 2017 –      8 am to noon – FFMA Meeting (room to follow)

Noon – 1 pm – Lunch at Ko’Sin on main level

FFMA Annual Meeting 1 -2pm